AVO, an American Transportation and Language Organization.
The founders of AVO have firsthand knowledge of how claims are handled and administered in the workers’ compensation marketplace having successfully led a Transportation and Language service company that was an established industry leader. Our combined experience allows us to bring the most modern and customer focused product to market. The executives at AVO know who our customers are, and understand that providing a quality, customized product with open communication is paramount. More importantly we understand the population we service and strive to provide a professional product. By listening to our customers, AVO is able to implement customer specific requirements and quickly bring those enhancements to market. Our Transportation and Language expertise allows AVO to immediately and effectively respond to our customer needs and requests.
At the heart of AVO, it is our vision to be the premier Transportation and Language Company most admired for its people, customer service, partnership and performance.
AVO is the premier provider of non-emergent Transportation and Language services created by veteran industry professionals, who understand that each customer is unique and has a specific set of requirements. Our fully customizable service delivery model allows AVO to provide an unparalleled customer centric product with consistent and reliable results.
AVO is the alternative to the ancillary service providers who are trying to service all lines of business and have lost focus on the value of servicing a single product. By specializing in Transportation and Language solutions, AVO can service our clients’ needs reliably, professionally and consistently.
An alternative to Multi-Line Providers
Direct access to our Senior Leadership Team who have over 30 years of combined Transportation & Language experience
Key members of our team have helped shape this industry and will continue to innovate and evolve the way your Transportation and Language needs are managed for years to come
Our processes are fully customizable which allows AVO to fit seamlessly into your current business model
Customer service driven US based call center who strive for perfection on every file
Unique ability to reduce administrative burden by handling all aspects of the transportation process
Internal efficiencies allow us the ability to deliver competitive pricing with superior service and a high success rate
We are the authority on the coordination of non-emergency medical transportation. Our industry experience is unsurpassed with many of our original concepts becoming industry standard for the effective delivery of transportation services. Whether it be a routine office visit or more complex multi-stop appointment, we will safely and effectively transport your injured worker regardless of time or location.
There are time when an injured worker is required to travel a significant distance to receive the necessary medical attention for their work related injury.
AVO is specifically equipped to handle every aspect of the injured workers’ travel from airfare and ground transportation to lodging and even meals. We will establish a comprehensive itinerary based around the medical appointment as well as any medical restrictions the injured worker may have.
The role of an interpreter goes much further than simply conveying one language into another. Medical Interpreters are tasked with facilitating communication between injured workers with limited English proficiency (LEP) and their physicians, nurses, lab technicians, other healthcare providers as well as their primary claims handler. Because of the ever growing number of LEP workers, the need for qualified interpreters has grown swiftly over the last decade.
Gary L. Nelson, RN, CCM, has 25 years of experience in the Medical and Insurance industries with 19 Years in the Workers Compensation Arena.
Nelson’s experience in the worker’s compensation arena allows him a unique understanding of the client needs. Nelson started in the Rehabilitation industry in 1989, and from 1995 to 2005 he specialized in field medical case management with a focus on catastrophic cases.
In 2006 he joined STOPS, Transportation & Translations Services that grew from 4 million in revenue to 45 million. His successful management style and industry knowledge allow him to take the lead with AVO.
Over 25 years of services in the Workers Compensation industry CDMS (Certified Disability Management Specialist) CCM (Certified Case Manager)
Began in 1987 as a Vocational Rehabilitation Counselor in Florida. 1992-1999 Co-Founded Caminiti & Jarvis Associates which provided case management services throughout the Southeastern United States.
1999-2010 Co-Founder & President of STOPS, INC., Transportation & Translation Services. During his tenure STOPS, INC. in 2004 was number 35 in INC 500 and was listed continuing years.
Fast Track LLC was founded in 2003 supplying Vehicle Conversions & Home Modifications for the disabled. Fast Track LLC was also listed in INC 5000. STOPS, Inc and Fast Track LLC, were purchased in 2010 by an investment group. They continue to be the industry leader in Nationwide Transportation & Translation Services.
Fred Schafer has over 15 years of experience leading/managing large logistic, contracting and customer service workforces, with the majority of those years focused on providing services to workers compensation companies and affiliates
Prior to joining AVO, Schafer was a key member of STOPS Enterprises/One Call Care Management from 2007-2014, where he helped drive the success and growth of both companies operational business units
Today Schafer leads a cross functional team of contracting and service specialists committed to delivering superior customer service while impacting cost containment through contract negotiations and network steerage
Matt has over 10 years of sales and marketing experience in the Workers’ Compensation Industry.
Prior to joining AVO, Matt was the Regional Vice President of Sales for One Call Care Management, where he was responsible for the multi-product line expansion efforts in a regional market. As a member of the Sales Leadership Team, Matt was successful in implementing numerous growth strategies and cross sell initiatives during his tenure. Previous to this, Matt held various sales positions at STOPS Transportation & Translation Services and MedRisk, Inc.
Matt holds a Bachelor’s of Science degree in Public Health from Temple University.
Susan joined AVO as Regional Vice President of Sales in 2015. She has over 21 years of sales and marketing experience in the Worker’s Compensation industry which also includes translation/transportation, managed care, pharmacy benefit programs, implants and durable medical equipment (DME).
Susan has won numerous awards in sales and service throughout her successful career and has helped develop long-standing relationships on a national level.
Prior to joining the elite leadership team at AVO, Susan held national marketing positions with STOPS/One Call Care Management and Preferred Medical Network where she was responsible for generating new business development plans and building strategic partnerships with key customers. Susan is a welcome asset to AVO.
As a partner with AVO you have the freedom and flexibility to set your own schedule.
Up to $35 per hour earning potential.
AVO provides supplemental insurance on all assignments.
All AVO partners are fully credentialed which includes local/state/federal background checks.
Address: 600 Florida Ave|Suite 202|Cocoa, FL 32922